
Extended description of the initiative
Austrian Airlines is Austria's largest airline, operating a worldwide network of more than 120 destinations. Through its hub in Vienna it connects Austria with Europe and the world. Austrian Airlines is part of the Lufthansa Group.
How to accumulate points with the initiative
The point accumulation scenarios on flights operated by Austrian Airlines can be grouped into two main categories based on the airline that operated the flight.
The three-digit ticket number code will always be 257 for Austrian Airlines, while the multipliers will vary depending on the operating airline: Austrian Airlines (OS) or ITA Airways (AZ).
Volare points for flights with three-digit ticket number code 257 (Austrian Airlines) and operated by Austrian Airlines (OS):
Booking class | Travel class | Points | Minimum Points |
---|---|---|---|
Business | J | 200% of miles flown | 1.000 |
C | 200% of miles flown | 750 | |
D | 175% of miles flown | 750 | |
Z | 150% of miles flown | 625 | |
P | 125% of miles flown | 500 | |
Premium Economy | G | 150% of miles flown | 625 |
E | 125% of miles flown | 625 | |
N | 100% of miles flown | 500 | |
Economy | Y, B | 150% of miles flown | 500 |
M, U, H | 100% of miles flown | 375 | |
Q, V, W | 75% of miles flown | 250 | |
S | 50% of miles flown | 250 | |
T | 50% of miles flown | 125 | |
L, K | 25% of miles flown | 125 |
Volare points for flights with three-digit ticket number code 257 (Austrian Airlines) and operated by ITA Airways (AZ)::
Booking class | Travel class | Points | Minimum Points |
---|---|---|---|
Business | J, C, E | 200% of miles flown | 1.000 |
D | 150% of miles flown | 750 | |
Premium Economy | P | 150% of miles flown | 750 |
U | 125% of miles flown | 750 | |
A | 100% of miles flown | 750 | |
Economy | Y, B | 150% of miles flown | 750 |
M, H, K, V, T | 100% of miles flown | 500 | |
N, S | 50% of miles flown | 500 | |
Q, X, W | 50% of miles flown | 250 | |
L, O, R, G | 25% of miles flown | 125 |
"Minimum Points" means that the Volare member is guaranteed the minimum number of points associated with each booking class listed in the table for the airline that operated the flight. This condition applies whenever the calculation based on distance and points multiplier is lower than the minimum points established.
Enter your Volare code when booking and/or checking-in to automatically earn Volare points.
If two weeks have passed since the date of your flight and points have not been automatically credited or you have not entered your Volare code when booking and/or checking-in, you can request the points to be credited through the “Request points” function available in your personal area.
Thanks to the “Request points” function, you will be able to enter your ticket information by filling out the appropriate sections and request your Volare points to be credited. Remember to keep your ticket handy. To make it easier for you to submit your points request, you will find below data related to Austrian Airlines:
- Three-digit ticket number code: 257
- Airline code: OS
To submit the points credit request:
- At least 14 days have to be passed since the date of the flight.
- Points have to be claimed within 6 months from the date of the flight.
- The request can only be made for flights operated by Austrian Airlines starting from February 3, 2025.
- From February 3, 2025.
- For all flights issued with ticket number code 055 (ITA Airways) and operated by AZ, Volare points accumulation terms and conditions apply;
- For all flights issued with ticket number code 257 (Austrian Airlines), Volare Members will be able to accumulate points (as shown in the table above), which will then be added to the relevant multipliers provided by the member’s club card, e.g. Plus +10%; Premium +20%; Executive + 30%;
- All flights operated by Austrian Airlines qualify and can be used towards accumulating and/or renewing points on the member’s club card;
- For flights operated by Austrian Airlines, classes I and X do not qualify for earning Volare Points;
- For flights operated by ITA Airways, classes I, Z, and F do not qualify for earning Volare Points. The accumulation of points in class X is only provided for paid tickets. Volare points will not be credited for award tickets issued in class X.